Finder Chart Known Bugs and Issues

version released December 2015.

Last Updated: August 2017

Table of Contents

Reporting Bugs
Suggested Browsers
Known Major Bugs
Known Minor Bugs
Idiosyncrasies

Reporting Bugs

The known bugs and issues in this version of the Finder Chart service are listed here. If you think you have found a bug, before reporting it, please check this list, and read the online help. It may be a "feature" we already know about.

If you have found a real bug then please do let us know by contacting the Help Desk. Please include your operating system version and your browser software and version.


Suggested Browsers and Platforms

Older browser versions than these may work, but we may not be able to support bug fixes for them. We make no guarantees for anything on Solaris. Currently, the only Windows browser known to work is Firefox for Windows.

Known Major Bugs


none known.

Known Minor Bugs

  1. Regions files saved from long catalogs do not include all the sources. 500 is the maximum number of regions that can be saved.

    Workaround: Overlay catalogs of less than 500 objects, or filter down the catalog.

    Posted: 30 August 2017


  2. Catalogs not always overlaid for batch target search. When searching on a list of targets, it may not overlay the catalogs retrieved from the front page. The sources are there in that you can click on them and have them highlighted, but the entire list of targets may not be overplotted on the images.

    Impact: low

    Workaround: Examine list of retrieved sources in the catalog and click on the source in the catalog to have it shown on the images.

    Posted: 27 January 2015


  3. Filtered catalog headers match the original, unfiltered catalog, but the filtered catalog is saved.

    Impact: low

    Workaround: manually change the total number of sources listed in the header to correctly reflect the total number of sources in the file.

    Posted: 9 December 2014


  4. VO catalog results not displayed
  5. For VO catalog searches, the tool retrieves the catalog but is unable to display it.

    Impact: low

    Workaround: Download the catalog yourself from another VO access point (see here) and upload it searpately to the tool.

    Posted: March 23, 2016


  6. Coordinates overlaid on IRAS images have different spacing than those for the other surveys, and the labels are not particularly readable as a result.

    Impact: low

    Workaround: none known

    Posted: 9 December 2014


  7. The font size is very small in several cases and can't be changed from within Finder Chart.

    Impact: low

    Workaround: Change the minimum font size in your browser configuration, but please note that the whole layout may look funny if the minimum font size is too big.

    Posted: 9 December 2014


  8. Multiple copies of catalogs
  9. When you load a user catalog into an FC multi-object search, you get at least 2 (and sometimes many) copies loaded into tabs.

    Impact: low

    Workaround: Delete the extra tabs.

    Posted: March 23, 2016



Known Idiosyncrasies

  1. Incorrect filters don't throw errors
  2. If you accidently type a character in where numbers were meant in a filter, such as ">f" or, worryingly, ">1-", it doesn't actually tell you that there is an error in what you have typed, and it may behave as if it has imposed a filter properly.

    Posted: 27 January 2015


  3. When loading or manipulating images, sometimes the images appear to "jump around" for a few seconds before settling. You just have to wait for them to stop jumping around before working with the images.

  4. Posted: 9 December 2014


  5. When searching for a catalog via the catalogs tab, the resulting catalog is not overlaid on the images after the search. It used to do this!

    Notes: Yes, the catalogs used to be overplotted in a previous version of this tool, but given the potential for confusion since catalogs can now be searched from the front page, this behavior was changed. To overplot the catalog, go to the layers icon in the image toolbox and turn on the catalog overlay.

    Posted: 9 December 2014


  6. When searching for a catalog via the front page, and asking it to search over very small search radii (the default), it does not look like any catalogs are returned!

    Notes: Especially if you are searching for just one source, the overlays of the catalogs will (most likely) all be right on top of the same, single source, and it will not be clear that the catalogs are overlaid at all, much less that the catalogs are different on each set of images. But, it is really overlaying the catalogs, and you can interact with them in the same way as any other catalogs returned.

    Helpful tip: If you leave the layers pop-up window open while you click on different images to select them, you can see the contents of the pop-up layers window change to reflect the layers (and options) present in that selected image.

    Posted: 9 December 2014

  7. 
  8. When leaving Finder Chart up overnight on my computer (or on a laptop that I pick up and carry to another network or WiFi hub), Finder Chart is sometimes left in a funny state.

    Notes: Yes, these effects have been noticed before, but nothing consistent has been reproducible, so tracking down the root cause has been challenging. You will need to restart Finder Chart from its original URL.

    Posted: 9 December 2014

  9. 
  10. How do you save a copy of a plot, or of a tiled view of just 4, 3, or 2 images?

    Notes: At this time, the best way to do either one of these things is a screen snapshot. For the plot, there really is no other option; for the images, you can save the individual images as png to your local disk. If you click "Download", one of the options is to save all the pngs to disk at once. If you click the diskette icon, one of the options is to save the current image to disk as a png.

    On a Mac, a screen snapshot is accomplished via holding down command, then shift, then 4, then let go and your mouse cursor changes. Hit the space bar to select the window over which your mouse is hovering. Your mouse cursor changes again, and hit the mouse button. A snapshot is then saved to your Desktop, tagged with the date and time.

    Posted: 9 December 2014

  11. 
  12. Overlays on the 3-color images are often impossible to see.

    Notes: Change the catalogs to light-colored overlays via the 'layers' icon, and use the image toolbox to bring the stretch of 3-color frames down so the background is mostly dark (a z-scale stretch on gray images enables you to see faint objects on the salt-and-pepper background, but for the 3-color images, a color "salt-and-pepper" with colored overlays is brutal). Bring the backgrounds closer to black.

    Posted: 9 December 2014