More information on Spitzer's current mission can be found at http://ssc.spitzer.caltech.edu.
You can submit questions to the IRSA Help Desk.
A set of frequently asked questions (FAQs) is here.
Note that there are also SHA video tutorials, including a quick start and a longer AAS-demo-style overview, available at the IRSA YouTube channel. Look for the playlist that combines all the SHA videos together.
You can also access the SHA from an application program interface (API). See that section for more information.
Found a bug? The known bugs and issues in this version of the Spitzer Heritage Archive (SHA) are listed here. If you think you have found a bug, before reporting it, please check this list, and read the online SHA help. It may be a "feature" we already know about. If you have found a new, real bug then please do contact us via the IRSA Help Desk. Please include your operating system version and your browser software and version. If you can, please also include any specific error message you may have gotten. (NB: In our testing, copying shortcuts worked on Windows and Linux; the command-C did not work on Macs, but selecting and clicking the right mouse button did.)
IRSA and the Spitzer Heritage Archive utilize technology developed for the Virtual Astronomical Observatory (VAO), funded by the National Science Foundation and the National Aeronautics and Space Administration under Cooperative Agreement AST-0834235.