A set of frequently asked questions (FAQs) is available via the online help.
Found a bug? The known bugs and issues in this version of the Spitzer Heritage Archive (SHA) are listed at http://irsa.ipac.caltech.edu/docs/known_issues/shabugslist.html. If you think you have found a bug, before reporting it, please check this list, and read the online SHA help. It may be a "feature" we already know about. If you have found a new, real bug then please do let us know by contacting the helpdesk. Please include your operating system version and your browser software and version. If you can, please also include any specific error message you may have gotten. (NB: In our testing, copying shortcuts worked on Windows and Linux; the openapple-C did not work on Macs, but selecting and clicking the right mouse button did.)