DCE Known Bugs and Issues

Software version released: June 2025.

This list last updated: June 2025

Table of Contents

Reporting Bugs
Suggested Browsers
Known Major Bugs
Known Minor Bugs
Idiosyncrasies

Reporting Bugs

The known bugs and issues in this version of the DCE are listed here. If you think you have found a bug, before reporting it, please check this list, and read the online DCE help. It may be a "feature" we already know about.

If you have found a real bug then please do let us know by sending email to the Help Desk. Please include your operating system version and your browser software and version.

Suggested Browsers and Platforms

• Safari: at least version 15
• Firefox: at least version 120
• Google Chrome: at least version 120
• Edge: at least version 120
• Tablets: iPad Safari : Seems to work ok, though not on the iPhone. Cursory testing of a Droid tablet suggests it probably works ok.

Older browser versions than these may work, but we may not be able to support bug fixes for them.

Known Major Bugs

None known, though please note that this version does not yet have all the planned features for this tool.

Known Minor Bugs

1. Download filenames odd. The second download you send to the Background Monitor inherits the first one's filename.

   Workaround: Change the filename after you download it.

   Posted: 24 April 2024

2. Title odd for plotted spectra. The label for plotted spectra can be something like "IPAC Table (3 cols x 179 rows)".

   Workaround: Change it via the plot options (gears menu)

   Posted: 24 April 2024



3. Right now, DCE can't pin jpegs.

   Workaround: None known.

   Posted: 24 Apr 2024

Known Idiosyncracies

1. 'Lost' Downloads

   Depending on how your browser is configured, when you download data, your browser may save it in a counter-intuitive place. Under Safari (on the Mac), for small downloads, it might not appear to have done anything at all. It actually has; it's trying to be helpful by doing it quickly. To find where your browser has put your data, (a) search on your local disk for recently modified files; (b) look in the preferences for the browser configuration option of where to put downloaded files; or (c) look for a directory called "Downloads" or something similar.



2. Strange behavior when requesting catalogs

   Our catalog search options depend on other services, often other IRSA services, to search and display the catalogs. Sometimes these other services are down for maintenance or may be experiencing unusually heavy loads. On those occasions, the user may get an "Unresponsive script" error or a "Call failed on the server" error. Please do let us know if you continue to get these errors; we may not be aware of an overloaded or down server.



3. Slow behavior when requesting large tables

   When rendering long tables, the table can take several seconds to finish loading. For example, if you conduct a search returning 1000 entries, and change the page size from 50 to 2000, the browser will struggle for a few seconds trying to load the table. A message appears to let you know that that is what is going on.



4. Strange behavior, often transient

   Sometimes there can be unusual behavior in the tool. If something isn't working (especially if it used to work), try opening a new window without cookies, e.g., a "private window" in Firefox, or an "incognito window" in Chrome) and start the tool there. This usually resolves most of the odd behavior.