SOFIA Known Bugs and Issues

Software version released: February 2019.

This list last updated: March 2019

Table of Contents

Reporting Bugs
Suggested Browsers
Known Major Bugs
Known Minor Bugs

Reporting Bugs

The known bugs and issues in this version of the SOFIA Science Archive service are listed here. If you think you have found a bug, before reporting it, please check this list, and read the online SOFIA Science Archive help. It may be a "feature" we already know about.

If you have found a real bug then please do let us know by sending email to the Help Desk. Please include your operating system version and your browser software and version.

Suggested Browsers and Platforms

Older browser versions than these may work, but we may not be able to support bug fixes for them. We make no guarantees for anything on Solaris.

Known Major Bugs


Known Minor Bugs

  1. Search radius for batch target searches cannot be specified. It defaults to 0.5 deg.

    Workaround: Examine each data product using the IRSA tools to see if you want to download it.

    Posted: 4 March 2019

  2. Regions files saved from long catalogs do not include all the sources. 500 is the maximum number of regions that can be saved.

    Workaround: Overlay catalogs of less than 500 objects, or filter down the catalog.

    Posted: 30 August 2017

  3. Coverage tab often doesn't follow your selection in the instrument tab. This is primarily an issue with the FITS coverage option.

    Workaround: Applying a filter to the results table in the instrument tab will usually cause the coverage tab to refresh.

    Posted: 21 March 2019

Known Idiosyncracies

'Missing' data

Posted: 4 March 2019

'Extra' data

Posted: 13 March 2019

Large FORCAST coverage footprints

NAXIS* and CDELT* are the same for different levels, yet Level 1 is shown with a much smaller footprint than Levels 2-3. The valid data really is a 256x256 square, but the Level 2 coadd is embedded within a larger square of NaNs. The coverage software sees the larger pixel dimensions in the FITS headers and draws the larger square.

Posted: 4 March 2019

No NAIF ID searches

For this release, no NAIF ID searches are possible. However, NAIF ID is one of the columns in the returned results, so you can do an all-sky query and then filter the search results by NAIF ID.

Posted: 4 March 2019

'Lost' Downloads

Depending on how your browser is configured, when you download data, your browser may save it in a counter-intuitive place. Under Safari (on the Mac), for small downloads, it might not appear to have done anything at all. It actually has; it's trying to be helpful by doing it quickly. To find where your browser has put your data, (a) search on your local disk for recently modified files; (b) look in the preferences for the browser configuration option of where to put downloaded files; or (c) look for a directory called "Downloads" or something similar.

Posted: 4 March 2014

Strange behavior when requesting catalogs

Our catalog search options depend on other services, often other IRSA services, to search and display the catalogs. Sometimes these other services are down for maintenance or may be experiencing unusually heavy loads. On those occasions, the user may get an "Unresponsive script" error or a "Call failed on the server" error. Please do let us know if you continue to get these errors; we may not be aware of an overloaded or down server.

Posted: 4 March 2014

Slow behavior when requesting large tables

When rendering long tables, the table can take several seconds to finish loading. For example, if you conduct a search returning 10000 entries, and change the page size from 50 to 2000, the browser will struggle for a few seconds trying to load the table. A red message appears to let you know that that is what is going on.

Posted: 4 March 2014